Privacy Policy
- The Information We Obtain
- How We Use The Information
- Accuracy of the Information
- Security and Accountability
- Privacy Over the Internet
- How Online Information Is Used
- Security of Your Information
- E-Mail Communications
- Children's Information
- Enforcement
The Information We Obtain
The information we obtain from you is generally necessary for us to place orders for the services you select and design new service offerings for your future use. We collect non-public, personally identifiable information such as your name, address, email address, phone number, credit card and/or bank account information when you order or sign up for services. We may also receive similar information from our strategic partners and service providers that have already obtained information from and/or about you in accordance with their respective agreements with you. We may combine information that we receive from you with information that we receive from our strategic partners or others.
We may also use "cookies" and similar technology to obtain information about your visits to our sites. While cookies help us improve your experience while visiting our sites, you may block them through your Internet browser or other commercially available software. However, in doing so, you may make some of our sites' features no longer accessible. We automatically receive and record information on our server logs from your browser, including your IP address, our cookie information and the pages you request. Also, we automatically receive and record information on our server logs from your browser, including your IP address, our cookie information and the pages you request.
How We Use The Information
We use the the information we collect principally to provide you with the service(s) you have ordered, to collect payment from you on account of the services that you receive from us and to let you know about other offerings which may be of interest to you. Postal and email address information, for example, enables communication about services offered and ordered, as well as the proper provisioning and billing of those services.
We share information within our ConnectAllServices company to enable us to better understand our customers' product and service needs, and to learn how to best design, develop, and package products and services to meet those needs. Like any business, we may structure our company to include a number of smaller companies.
Like most businesses today, we use third-party vendors to carry out certain functions and the delivery of certain services to you. And like most businesses today, we share online data with those third-party vendors to the extent necessary for them to perform their work. For example, we may use a third-party payment processing company in order to process credit card payments. In such an instance, we will share your personally identifiable information in order to verify the credit card account information that you have submitted to us. We contractually require such third-party vendors to use personally identifiable information that we share with them only for the purpose(s) for which it was shared. We also contractually require such entities to protect such information from any further or otherwise improper use. In addition, we may share such information with other industry and credit-related organizations to improve operations and to protect against fraud, security and credit risks.
We may use the email address you provide to give you product announcements, service updates or additional information that you may request. In the future, should we decide to share such data with third parties for marketing, we will provide notification to you and will give you the opportunity to indicate whether you would prefer that we not provide such information about you to third parties.
We may also use information in our records to protect our customers, employees or property - for instance, to investigate fraud, harassment or other types of unlawful service activities involving ConnectAllServices or other carriers that we do business with. In some cases, it may be necessary to provide this information to the government or third parties who make a lawful demand for it.
We do not otherwise rent, sell or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested or when we have your permission.
Because this information is a critical part of our business, in the event of a merger, sale or other corporate reorganization or legal proceeding involving our company or companies, your personally identifiable information would be treated like our other assets (and could be transferred along with our other business assets). In this event, we will notify you before information about you becomes subject to a different privacy policy.
Accuracy of the Information
We want the information we obtain and use about customers to be accurate. If your service information or your personal contact information changes, let us know so we can correct it.
Security and Accountability
We have information systems that collect and store customer information in addition to systems that store our own business records. These systems have different types of security as appropriate for the information stored. ConnectAllServices requires employees to keep customer information confidential and we hold them accountable for their actions.
Your Control Over the Disclosure of Information
Our ConnectAllServices divisions may provide you with information about new products and services or special promotions. Some states have adopted their own "Do Not Call" laws, which are usually managed by a third party database administer. Often those laws permit continued contact with persons whose numbers are on the list when there is an existing business relationship, so you might get a call from us even if you are on these kinds of lists.
It is ConnectAllServices's practice to stop sending direct mail materials to individuals that request it not be sent. There are no laws that control this accommodation but we respect the desire of individuals to be free of such communications if they wish.
ConnectAllServices or its business partners may use e-mail to communicate with customers about events or new products and services or to respond to visitor's e-mails. Our clients may visit our web site, ConnectAllServices.com to add or remove themselves from our email list. If you receive unwanted email from us you may also remove yourself from our email list by simply following the "unsubscribe" instructions in the email. We will not send commercial solicitations to customers who request it not be sent. Please note that if you do go through this process, some e-mail messages may still come to you, although not those dealing with commercial solicitations. For example, we may e-mail you about viruses, or changes to your service, or other types of product advisories.
We honor customer requests to have their names removed from lists that ConnectAllServices might provide to firms desiring to do product promotions. If you do not wish to have your name included on such lists, just tell us and we will remove your name at no charge.
Privacy Over the Internet
ConnectAllServices appreciates that some individuals believe that special privacy concerns arise around information transmitted or collected over the Internet or through web sites. Below we describe our practices to address those concerns.
Cookies: Some of ConnectAllServices's Web sites may use "cookies" to improve our level of service and speed up the delivery of information to our visitors. Cookies are lines of text that are transmitted to your Web browser when you click on a site. They provide a way for a server to recall a previous request or previous registration, or to keep track of a transaction as it progresses, so that information does not have to be repeated. Your browser stores the information on your hard drive and when you return to that site later, the cookie is transmitted back only to the servers that originally sent it to you. To be notified when you are about to receive a cookie you can configure your browser to alert you when a site is attempting to send you a cookie and at that time you will have the option of refusing the cookie. You can check your hard drive for cookie files in a "cookies" folder for Internet Explorer, a "cookies.txt" file for Netscape, and under "magic cookies" on a Macintosh.
Advertisers that serve ads on our Web sites may also use their own cookies. These cookies collect their own information independent of ConnectAllServices. You can disable this cookie capability as described above.
How Online Information Is Used
To gauge the effectiveness of our Web sites, we do collect some non-individually-identifiable generic information about our visitors. Our Web servers automatically recognize a visitor's Internet service provider, the IP address, the domain name, the type of browser, and the operating system. And, also which pages are viewed on our sites, the Web page you were on when you link to our sites, how much time a visitor spends on each page and other information related to the operation and interaction of ConnectAllServices Web sites. This information does not reveal a visitor's identity. We aggregate this information and use it to evaluate and improve our Web sites.
Identifiable Information -- You can choose to provide individually-identifiable information to ConnectAllServices in a number of ways through our Web sites - by ordering a service from us, sending us email, registering to receive news or information, applying for a job, or entering a contest. When visitors supply information about themselves for a specific purpose, ConnectAllServices uses the information for that purpose (such as to provide the information the visitor has requested or to consider a visitor for a particular job). In addition, when visitors use our Web sites to order services, or to request information about our services, we may use the individually-identifiable information as we would use the same information obtained off-line - for example, to evaluate your service needs and contact you regarding additional services you may find useful.
Sometimes ConnectAllServices may co-sponsor events with another company, such as contests or features. In that case, if you provide individually-identifiable information it most likely will be used by both ConnectAllServices and the co-sponsor.
For our ConnectAllServices.com customers as part of our ongoing efforts to improve our service, we or someone acting on our behalf may monitor Internet activity. This means that a user's session may be tracked, but the user will be anonymous. This process does not capture or transmit any personally identifiable information and the anonymous or aggregated information may be provided to third parties for other purposes.
When you order services from us to connect to a service we generally make information available to the Service Provider necessary to establish the service.
We treat information we collect on line similarly to that we collect off-line. We do not sell or disclose individually-identifiable information obtained on-line to non-ConnectAllServices entities except as described above (when ConnectAllServices is in a business relationship with an unaffiliated party and then under confidentiality restrictions) unless you specifically authorize it, it is required by law (including the service of subpoenas or court orders in either civil or criminal lawsuits), or disclosure is necessary to protect the safety of customers, employees or property.
The ConnectAllServices Web sites may contain links to other sites. We are not responsible for the content or privacy practices employed by other sites. Other Web sites may have different privacy policies or no policy. Users should review the privacy policies of any Web site before providing personal information.
ConnectAllServices may place banner ads on others' web sites. When we do this, we collect non-personally identifiable information through the aid of third parties with whom we contract, using the most current browsing technology. This activity allows us to recognize a browser's cookie when a browser visits the site and helps us target our Internet advertisements. The information collected is anonymous and does not contain any information that would personally identify you. The information is shared among our account representatives and our business operations in order to assess the results of a promotion or event.
Security of Your Information
ConnectAllServices has databases and systems that are maintained to reasonably secure all of ConnectAllServices's commercial information, including information about customers. All credit/debit card and bank account information you submit is encrypted through Secure Sockets Layer (SSL) software. We transmit the entire debit/credit card number or bank information to the appropriate financial institution during processing.
E-Mail Communications
ConnectAllServices or its business partners may use email to communicate with customers about events or new products and services or to respond to visitors' emails. ConnectAllServices will not send commercial solicitations via email to customers who request it not be sent.
Children's Information
ConnectAllServices does not currently target its online services to children under 13 years of age; and ConnectAllServices has no intention of collecting any information from children under 13 years old. However, some of our sites may contain links to content providers that collect such information. These companies are expected to comply with all laws pertaining to the collection of information from children. Because the Internet offers open access to a wide range of information, it is important that parents supervise and prevent access to inappropriate content, email or chat sessions.
Enforcement
To improve the services it can offer you, ConnectAllServices may opt to expand its capabilities for obtaining information about users in the future. ConnectAllServices will update this privacy policy continually to ensure that you are aware of developments in this area.
Should you have any questions or comments relating to this Privacy Policy or ConnectAllServices privacy practices, please contact ConnectAllServices at privacy@connectallservices.com.